Privacy Policy
At Eagle Pass Lodge we respect your privacy. We understand that your privacy is very important and are committed to protecting your personal information throughout all facets of our organization.
Information Collected
In order to stay with us, we require the following information from each guest:
First and last name
Email Address
Telephone number
Full mailing address
Fitness and ability level
Emergency contact information
Doctor’s information
Date of Birth
Medical conditions (allergies, past injuries, medical prescriptions)
Credit Card information
Why Personal Information is collected
To better understand guests’ requirements, preferences and safety considerations in order to promote a positive stay.
To improve our existing programs and services and to continuously develop new packages and options to better meet your needs.
To meet various provincial, federal and industry legal, regulatory and best practice requirements.
Using Personal Information
Eagle Pass Lodge will not collect personal information without your consent. The information collected will be treated with complete confidentially and will only be shared with our staff, who in our best judgment, need access to provide a safe and successful trip.
Depending on type of trip booked, the services you expect could involve third parties. These third parties are our partners/sponsors, which we work very closely. With these bookings, all personal information will only be shared with the third party as required and necessary. These third parties provide services that Eagle Pass Lodge cannot directly provide.
A third party Credit Card Merchant in Canada facilitates all purchasing transactions. This third party is required to protect the privacy of your personal Information.
The collection of personal information through the booking process, or any other marketing initiatives, may be used for our company newsletter. These marketing initiatives can include online contests, direct promotions at Eagle Pass Lodge or trade shows, or social media campaigns. The purpose of the company newsletter is to alert you of any special offers, promotions, or any other information we think you will enjoy. If you no longer wish to receive this newsletter, you can unsubscribe at any time upon request. This request can be made through either the link found at the bottom of our newsletter, or by directly emailing our reservation staff at info@eaglepasslodge.ca
Information Sharing and Disclosure
Eagle Pass Lodge will not sell, exchange, share, or transfer your personal information to any unnecessary third party.
Security
Eagle Pass Lodge protects your personal information with appropriate safeguards and security measures at all times. This includes implementing appropriate physical, electronic and managerial/staff policies to securely protect against lost or theft, unauthorized access, disclosure, copying, use, modification or destruction. All personal information is only retained for the time it is required and for purposes stated above.
Changes
Eagle Pass Lodge reserves the right to make any changes to the privacy policy as necessary. All updates to this policy will be posted on this page.
Contact
If you have any questions at all regarding this privacy policy, please do not hesitate to contact us:
Eagle Pass Heliskiing Ltd.
o/a Eagle Pass Lodge
Toll Free: 1.877.WAY.DEEP
info@eaglepasslodge.ca
#309 MacKenzie Ave
Revelstoke, British Columbia
V0E 2S0